8,000 Jobs Axed in Telstra Overhaul

Thousands of Telstra employees are facing job losses after the company announced an overhaul to the telco to remain competitive. 8000 jobs will be cut in an effort to save $1 billion across three years by the 2022 financial year, that will take the total cost reduction to $2.5 billion. The job cuts will involve…

Telstra to Refund 42,000 Customers for Slow NBN Speeds

Telstra has offered to refund around 42,000 of its customers who experienced slow speeds while connected to the National Broadband Network (NBN). The telco will offer remedies to people after admitting it may have breached consumer law by promising NBN speeds it could not deliver to customers who purchased internet services through both Telstra and…

Phone, Internet Complaints Spike Driven By NBN Issues

Complaints about the National Broadband Network (NBN) and Telstra have spiked in Australia during the last financial year, according to the Telecommunications Industry Ombudsman (TIO). The Ombudsman’s annual report released on Wednesday revealed a 160 per cent increase in complaints about the NBN and a 43.5 per cent rise in complaints about Telstra, causing a…